Cellular + WiFi buzzers · No gateway to install · Deploy in hours

Every minute your trucks wait in the yard costs you money.

DockDirector gives distribution centres real-time truck visibility, automated bay assignment, and WMS integration — cutting dwell time by up to 60% from day one.

90 min
Average wasted per truck stop
$120/hr
Detention fee carriers charge
60%
Dwell time reduction with DD
$25K+
Annual cost per truck (idle time)
The Problem

Your yard is a black box.

While you're reading this, trucks are queuing at your gate, bays are sitting empty, and detention clocks are running. It doesn't have to be this way.

Trucks sit idle for 2+ hours

The industry average dwell time is 2.4 hours per stop. Your dock coordinator is manually tracking 20+ trucks on a whiteboard.

Detention fees you can't dispute

Carriers charge $85–$120/hour after the free window. Without an audit trail, you have no evidence to push back. You just pay.

Your WMS knows what's coming. Your yard doesn't.

The purchase order is in the system. The truck is at the gate. Nobody connected the two. The driver is on his phone waiting.

Bay contention kills throughput

Three trucks want the same bay. Your clerk is juggling calls, spreadsheets, and a PA system. Two trucks leave and come back later.

A 20-bay DC with 80 trucks/week wastes $156,000/year in dwell time.

Based on: 90 min wasted per stop × $40/hr driver cost × 52 weeks + average detention fees.

How It Works

Simple for drivers.
Powerful for operations.

From gate-in to gate-out, every step is tracked, automated, and recorded.

STEP 01

Truck arrives. Driver gets a buzzer.

At the gate, the guard hands the driver a DockDirector buzzer — a GPS device the size of a pager. No app, no phone, no complexity.

STEP 02

Real-time position on your dashboard.

The buzzer transmits GPS over cellular (SIM/eSIM) or WiFi — no gateway hardware to install. You see every truck, in real-time, on an interactive map.

STEP 03

Bay auto-assigned. Truck gets notified.

Your WMS matches the delivery. DockDirector assigns the best bay. The buzzer vibrates and shows the bay number on its OLED display.

STEP 04

Complete audit trail. Fewer disputes.

Every event is timestamped. Dwell time is recorded. When a carrier sends a detention invoice, you have the data to push back.

No gateway to install
Buzzers connect over cellular (SIM/eSIM) or your site WiFi — straight to the cloud. No on-site radio gateway to mount, power, or maintain.
Driver-proof hardware
Buzzer devices are ruggedised for yard environments. IP65, multi-day battery, replaceable. Drivers can't break it by dropping it.
Buzzer returns to pool on exit
Gate staff collect the buzzer at exit. It's returned to the pool automatically. No lost devices, no ordering hassles.
Features

Everything your dock needs. Nothing it doesn't.

Live GPS map
Every truck on a real-time Leaflet map. Position history, geofence zones, bay overlay.
Auto bay assignment
Match incoming truck to WMS delivery, find best available bay, send buzzer notification — automatically.
Buzzer notifications
Bay number, hold message, proceed to gate, custom 6-char OLED message. Driver gets it instantly.
WMS matching
4-tier matching: exact order ref → booking/PO/docket → rego + time window → manual fallback.
Dwell time analytics
Average dwell by carrier, by day, by bay. Identify your worst offenders and best performers.
Detention evidence
Timestamped gate-in, bay-assigned, loading-complete, gate-out. Export PDF for any dispute.
Multi-site dashboard
Run 10 DCs? See them all in one view. Drill down to any site in one click.
Role-based access
Admin, clerk, guard, read-only. Each role sees exactly what they need.
Real-time SSE
Dashboard updates instantly via Server-Sent Events. No refresh, no polling. Just live data.
Integrations

Connects to your WMS in hours, not months.

Webhook-first, field-mapping based. No custom development needed.

SAP EWM
OData / RFC / BTP Event Mesh
Oracle WMS Cloud
REST API + Event Subscriptions
Manhattan Associates
Active WM REST / WMoS XML
Infor WMS
ION API + BOD XML
Blue Yonder / JDA
Luminate REST + SOAP legacy
Microsoft D365 SCM
Power Automate + OData
NetSuite WMS
SuiteScript RESTlet
Any REST / Webhook
JSON field mapping, no code

How integration works

1
Your WMS sends a webhook when an inbound order is created
2
DockDirector extracts fields using your custom JSONPath mapping
3
When the truck arrives, DockDirector notifies your WMS in real-time
4
Bay assignment and loading completion update your WMS automatically
< 2hr
Average integration setup time
$0
Integration cost on Pro+ plans
Results

The numbers speak for themselves.

67%
reduction in average dwell time
measured over 90 days
$4,200
saved in detention fees
first month, single DC
2.5hr
dock coordinator time saved
per day, manual tasks eliminated
100%
bay assignment accuracy
vs 78% with manual process
"We were paying $8,000 a month in detention fees that we couldn't dispute because we had no proof. DockDirector gave us the data within the first week. We cut our disputed fees by 70%."
MK
Michael K.
DC Operations Manager, 3PL — Melbourne
Pricing

Straightforward pricing. Massive ROI.

No setup fees. No lock-in. Rent, deposit or buy your buzzers. Cancel anytime.

Starter
$300/month
Perfect for smaller DCs getting started
  • 1 distribution centre
  • Up to 10 dock bays
  • Supports up to 20 buzzers
  • Real-time GPS dashboard
  • Manual bay assignment
  • Email support
Start free trial
Most Popular
Professional
$600/month
For busy DCs that need automation
  • 1 distribution centre
  • Up to 30 dock bays
  • Supports up to 50 buzzers
  • Auto bay assignment
  • WMS integration (1 system)
  • 5 dashboard users
  • Phone & email support
  • Dwell time reporting
Start free trial
Business
$1,000/month
Full-featured for large operations
  • 1 distribution centre
  • Unlimited dock bays
  • Unlimited buzzers
  • Full WMS integration
  • Unlimited users
  • 99.9% SLA
  • Dedicated success manager
  • Custom reporting
  • Detention fee export
Start free trial
Buzzer hardware — your choice

Every plan needs buzzers in drivers’ hands. Pick the commercial model that fits your budget.

50 buzzers
Upfront
$0
Hardware / month
$600
First-year total
$7,200

50 buzzers · SIM data, firmware updates and support included on all options · rental includes free replacement of failed units · switch models at any renewal.

Enterprise / Multi-DC
Multiple sites, white-label, custom SLA, API access, quarterly business reviews.
Talk to us
FAQ

Common questions.

Everything you need to know before getting started.

Stop paying for trucks to sit still.

Start your 30-day free trial today. Hardware included. No credit card required. Setup in under an hour.

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Australian-built. Melbourne timezone defaults. GDPR-ready. Hosted in Sydney.

DockDirector — Real-Time Dock Management for Distribution Centres